🚚 For delivery times during the Christmas period, please check the 'In time for Christmas!' note on the product page. Further information can be found below. 🎁

For orders from the BLICKFANG design shop, the prices stated on the respective product page at the time of your order apply. The prices are final prices including statutory sales tax. plus the shipping costs. These are charged separately for your order and displayed during the purchase process. The amount of the shipping costs depends on your desired delivery country.

For deliveries to Switzerland, additional import fees may apply, which are to be borne by the buyer. For exact import duty rates, please contact your local customs authorities.
You can expect the following costs: 13% of the sales price + CHF 11.50 for the customs clearance service (+ extra duties for precious metals [CHF 20-50]) + other fees.¹

In case of a return, please contact our customer service.

OVERVIEW OF SHIPPING COSTS FOR ORDERS FROM THE BLICKFANG DESIGNSHOP:

PRODUCTS STANDARD SHIPPING

Deliveries are made within Germany, Austria, Switzerland and all other countries in Europe to the delivery address you provide. Delivery takes place during normal business hours.

The shipment will take place when the invoice amount has been fully credited to our account, direct by us or the design label.

The average delivery time for orders in the BLICKFANG Design shop varies, but is stated on the respective product page. Earlier delivery is usually not possible, as the date depends on suppliers and manufacturers. Due to the necessary customs procedures, deliveries from and to Switzerland, the UK and Liechtenstein have longer delivery times.

If you have ordered a product from a scheduled sales promotion, it will not be shipped until the end of the promotion.

During the pre-Christmas period in November and December, the products are marked with the words '🎁 In time for Christmas!' This label indicates that delivery can be expected at the destination before December 24th. Delays caused by shipping service providers or the recipient are beyond our control and responsibility. There is no guarantee of timely delivery, the notice must be taken as a guide only. Countries outside the European Union, with the exception of Switzerland, are not included. For orders whose delivery destination is outside the country of origin of the order, the validity of the specified shipping information does not apply.

For products without the note and for larger pieces of furniture, the delivery time depends on the delivery address and must be requested manually. In this case, contact should be made via the chat, the contact form, by telephone or by e-mail.

*All information without guarantee

PAYMENT

In the BLICKFANG design shop we offer the payment methods credit card, instant bank transfer, Amazon Pay or PayPal. We accept various credit cards, e.g. Visa, MasterCard and Amex. The BLICKFANG design shop will debit the invoice amount from your credit card immediately after receipt of the order.

¹Information without guarantee.

Person responsible for product safety in the EU:
CLUSTA Lamps GmbH | ALMUT von Wildheim
Au 25,
6134 Vomp,
Austria
almut@vonwildheim.com

Die Leuchten sind allesamt CE Zertifiziert und erfüllen sämtliche Vorschriften. 
Wolle beginnt erst bei über 700 Grad Celsius zu brennen, daher ist es weitaus das sicherste Material im Vergleich zu Plastik oder einem Papierlampenschirm. Da als Lichtquelle nur noch LED-Birnen zum Einsatz kommen, werden diese handelsüblichen Glühbirnen nur noch handwarm und sind bei weitem nicht mehr so heiß wie die gute alte Glühbirne, bei der man sich noch die Finger verbrennen konnte. ALMUT von Wildheim hat ein sehr gut ausgebildetes und geschultes Assembling-Team, welches auch LED-Leuchten eigenständig herstellt.