FAQ
Can I also pay by invoice?
Unfortunately not, but we offer you many other payment options: credit card, Paypal, Amazon Pay and instant bank transfer.
Where can I find the invoice for my order?
The shipping confirmation contains a link that you can use to download and print the invoice.
Where can I find the delivery times?
You can find the regular delivery time on the product page, to the right of the product image.
Why does shipping take longer?
Often the products are only made individually for you when you order them. In addition, many of our designers come from all over Europe. Our designers usually send the goods directly to you from their factories and make every effort to ensure that your favorite pieces reach you as quickly as possible.
If you are unsure whether the products will arrive on time, please feel free to contact us. We will do our best to fulfill your wishes.
How can I rate the product?
At the very bottom of each product page there is a button called 'Write a customer review'. The designers and we are very happy to receive your review!
Where does the BLICKFANG design shop find the designers?
The BLICKFANG design shop offers you the opportunity to get to know products that our trend scouts have discovered for you at the BLICKFANG design fairs and international trade fairs in Milan, Paris or Stockholm. In the BLICKFANG design shop you get access to original, high-quality and long-lasting design: exactly what nobody has, but everyone would like to have.
What makes the products special?
The products are made in small series, often lovingly by hand in Europe. Our designers pay attention to sustainability and put a lot of heart and soul into the development and every detail.
Can I also find the products from the BLICKFANG design shop at the BLICKFANG trade fair?
Not all, but many of our products can be found at our trade fairs and vice versa. On the BLICKFANG homepage you can find out which exhibitors are present at which trade fairs:
www.blickfang.com
Why do I receive my order in different packages?
The designers ship the products directly to you, so if you have purchased products from different designers, they will usually arrive in different packages.
What should I do if I want to return my order?
Please contact us by email at orders@blickfang-designshop.com with the reason for your return and your order number. We will then give you the recipient address for the return and explain the procedure.
When will the return be credited?
It may take a few days for your return to reach the designer. Once we receive confirmation of receipt of your return from the designer, we will refund the corresponding amount to the payment method you selected when ordering.
Do you have further questions?
Then please contact us by email at orders@blickfang-designshop.com.
Unfortunately not, but we offer you many other payment options: credit card, Paypal, Amazon Pay and instant bank transfer.
Where can I find the invoice for my order?
The shipping confirmation contains a link that you can use to download and print the invoice.
Where can I find the delivery times?
You can find the regular delivery time on the product page, to the right of the product image.
Why does shipping take longer?
Often the products are only made individually for you when you order them. In addition, many of our designers come from all over Europe. Our designers usually send the goods directly to you from their factories and make every effort to ensure that your favorite pieces reach you as quickly as possible.
If you are unsure whether the products will arrive on time, please feel free to contact us. We will do our best to fulfill your wishes.
How can I rate the product?
At the very bottom of each product page there is a button called 'Write a customer review'. The designers and we are very happy to receive your review!
Where does the BLICKFANG design shop find the designers?
The BLICKFANG design shop offers you the opportunity to get to know products that our trend scouts have discovered for you at the BLICKFANG design fairs and international trade fairs in Milan, Paris or Stockholm. In the BLICKFANG design shop you get access to original, high-quality and long-lasting design: exactly what nobody has, but everyone would like to have.
What makes the products special?
The products are made in small series, often lovingly by hand in Europe. Our designers pay attention to sustainability and put a lot of heart and soul into the development and every detail.
Can I also find the products from the BLICKFANG design shop at the BLICKFANG trade fair?
Not all, but many of our products can be found at our trade fairs and vice versa. On the BLICKFANG homepage you can find out which exhibitors are present at which trade fairs:
www.blickfang.com
Why do I receive my order in different packages?
The designers ship the products directly to you, so if you have purchased products from different designers, they will usually arrive in different packages.
What should I do if I want to return my order?
Please contact us by email at orders@blickfang-designshop.com with the reason for your return and your order number. We will then give you the recipient address for the return and explain the procedure.
When will the return be credited?
It may take a few days for your return to reach the designer. Once we receive confirmation of receipt of your return from the designer, we will refund the corresponding amount to the payment method you selected when ordering.
Do you have further questions?
Then please contact us by email at orders@blickfang-designshop.com.
